Payment Plan Terms

Payment Plan Terms & Conditions

Applicable for all Concierge Payment Plan arrangements at Casa Di Rosso

1. DEPOSIT REQUIREMENT

A non-refundable deposit equal to 25% of the total purchase price is required to initiate and confirm your payment plan.

This deposit reserves your selected item exclusively and is applied toward your total balance.

All deposits are final and non-refundable under any circumstances, including cancellation, change of mind, or failure to complete the payment plan.

2. PAYMENT DURATION

All payment plans must be completed within 4 to 8 weeks from the date of deposit.

Your exact payment schedule will be outlined in your personalized invoice and agreed upon prior to confirmation.

Extensions are not guaranteed and may be granted solely at the discretion of Casa Di Rosso.

Approved extensions may result in adjusted payment terms or additional fees to reflect extended holding time, administrative handling, and associated costs.

3. PAYMENT PROCESSING

All payments are processed securely via Shopify invoices sent directly to your email address.

Each invoice will include:

  • Installment amount
  • Due date
  • Secure payment link

Payments must be completed using the link provided in each invoice.

Partial payments are not accepted unless approved in advance.

4. MISSED PAYMENT & CANCELLATION POLICY

Payments are due on the dates specified in your agreed schedule.

A grace period of 2 calendar days is provided after each payment due date.

If a payment is not received within this timeframe, clients are expected to communicate promptly to maintain their payment plan in good standing.

If no payment is received and no communication is made by the 3rd day following the due date, the payment plan will be considered in default and may be canceled at the discretion of Casa Di Rosso.

Cancellation Due to Missed Payments (Default)

  • The initial 25% deposit remains non-refundable
  • Casa Di Rosso will retain 15% of any payments made beyond the initial deposit
  • Any remaining balance will be issued as store credit only
  • The item will be returned to general inventory

Voluntary Cancellation by Client

If a client elects to cancel their payment plan, the following structure applies:

Up to 50% paid:

  • Deposit remains non-refundable
  • 10% of additional payments retained
  • Remaining balance issued as store credit only

50%–79% paid:

  • Deposit remains non-refundable
  • 15% of additional payments retained
  • Remaining balance issued as store credit only

80% or more paid:

  • Deposit remains non-refundable
  • 20% of additional payments retained
  • Remaining balance issued as store credit only

Communication & Discretion

Casa Di Rosso values clear and timely communication. Clients who communicate in advance may be considered for reasonable flexibility or adjusted terms at our discretion.

Repeated missed payments or cancellations may result in ineligibility for future payment plan approvals.

5. SHIPPING & FULFILLMENT

Payment plan orders are available for items priced at $300 and above.

All payment plan orders are shipped with insurance and signature confirmation to ensure secure delivery.

Shipping, insurance, and handling costs are incorporated into your payment plan pricing. Final costs may vary based on destination and will be reflected in your invoice if adjustments are required.

Shipment will be initiated only after full payment has been received and confirmed.

  • No partial shipments
  • No early releases

Standard shipping timelines apply from the date of final payment.

6. AGREEMENT

By submitting a payment plan request and remitting your deposit, you acknowledge that you have:

  • Read
  • Understood
  • Agreed to these terms in full

Casa Di Rosso reserves the right to decline any payment plan request at its sole discretion.

Questions? Contact us before submitting your request and we will be happy to assist.